What IS included in a standard window cleaning service?
- Removal/Replacement of Furniture
- Removal/Replacement of screens and grills
- Storm and screen cleaning (when Present)
- Wiping down sills and sashes
What is NOT included in a standard window cleaning service?
- Paint scraping & air conditioner removal/replacement
- Glass restoration (additional cost)
- Screen restoration (additional cost)
What should I do to prepare for a window cleaning appointment?
- For the safety and well-being of your belongings, we ask that you remove all small items such as sun catchers and knick-knacks from the window areas and any draperies that might be in the way.
Do you clean windows in the rain?
- Yes! We have no issues cleaning windows in most weather, including the rain. Rainwater is inherently clean and will not make the windows dirty again. We also have a 24-hour rain guarantee.
Do you clean windows in the winter?
- Yes! We are open and clean windows all year round. Although there are times when doing residential windows with insulated glass can become difficult in extremely low temperatures but, generally, yes, we can clean all year.
How do I get a price quote?
- Depending on the service type (window cleaning, power washing, gutter cleaning, roof cleaning, etc), we can usually give you a quote right over the phone. We will ask you a few questions like the types of windows you have and how many, what kind of siding you have, the general size of your home, and then determine a quote from there. In some cases, we will do an on-site visit to figure out an estimate. You can give us a call contact us by email.
- You can also get a quote right through our website by clicking “Get Bid”
What is your cancellation policy?
- We hope that you contact us as soon as possible in case of a cancellation. However, we do not charge for cancellations as they are typically accidents or events that cannot be controlled. We understand that situations often come up at the last minute. We have no problem working with you to reschedule if needed.
Are your window cleaning solutions toxic?
- No, all the chemicals we use for window cleaning are biodegradable, entirely safe for children, pets, plants, and for use in your home.
Are your power washing and roof cleaning chemicals toxic?
- No. The primary chemical we use for both services is Sodium Hypochlorite. We also use a premium surfactant (soap) specifically designed for both of these uses. Sodium hypochlorite is the ingredient used in household bleach and is used to clean drinking water, among many other common uses. It is the industry standard for professional power washing and roof cleaning. It has minimal environmental impact since it degrades so quickly.
What should I do to prepare for my power washing or roof cleaning appointment?
- Make sure that all of your doors and windows are closed and locked. Make sure that we have at least one working water spigot. If there are small items near your home, like decorations, kids’ toys, small potted plants, etc., please move them away from the areas that are being cleaned. If you have any window air conditioner units, they should be removed as well, if possible. If not, we will not be able to clean near them.
Are you insured?
- YES! We are 100% insured. We employ only W2 employees, no “independent contractors,” unlike many other companies in our industry. Certificates of insurance are available upon request.
Do your technicians work safely?
- Yes, all of our technicians have extensive safety training before they even set foot on a customer’s property. We also do monthly safety meetings and go over many common issues that could come up on job sites. Many of our technicians are OSHA certified as well. Safety is our number one priority at all times.